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diff --git a/docs/testing/user/userguide/faq.rst b/docs/testing/user/userguide/faq.rst
index f5ff6b3..7daa8c9 100644
--- a/docs/testing/user/userguide/faq.rst
+++ b/docs/testing/user/userguide/faq.rst
@@ -38,6 +38,7 @@ This exception means that NFVbench cannot pass any traffic in the service chain.
The most common issues that prevent traffic from passing are:
- incorrect wiring of the NFVbench/TRex interfaces
- incorrect vlan_tagging setting in the NFVbench configuration, this needs to match how the NFVbench ports on the switch are configured (trunk or access port)
+
- if the switch port is configured as access port, you must disable vlan_tagging in the NFVbench configuration
- of the switch port is configured as trunk (recommended method), you must enable it