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authorjose.lausuch <jose.lausuch@ericsson.com>2017-02-21 15:21:45 +0100
committerjose.lausuch <jose.lausuch@ericsson.com>2017-03-01 10:54:32 +0100
commit83714aaa9a09e7df27e06d5d95dadc89a8e67f9e (patch)
tree8d52ed9b7ab325e795ee9795da2a9bca2715feda /docs/testing/user/userguide/troubleshooting.rst
parent8ad45aea10e3e2ec5168eacd53c7f32cf3a17e9b (diff)
Restructure docs
DOCS directory restructured according to: https://wiki.opnfv.org/display/DOC/Documentation+Guide Now: - release - release notes - testing - developer - dev guide (this is to be released on docs.opnfv.org) - internship (docs about intern projects) - user (this is to be released on docs.opnfv.org) - config guide - user guide Change-Id: I1851189601aac3c5989f19f99d779efe23dbf3d1 Signed-off-by: jose.lausuch <jose.lausuch@ericsson.com>
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+.. This work is licensed under a Creative Commons Attribution 4.0 International License.
+.. http://creativecommons.org/licenses/by/4.0
+
+Troubleshooting
+===============
+
+This section gives some guidelines about how to troubleshoot the test cases
+owned by Functest.
+
+**IMPORTANT**: As in the previous section, the steps defined below must be
+executed inside the Functest Docker container and after sourcing the OpenStack
+credentials::
+
+ . $creds
+
+or::
+
+ source /home/opnfv/functest/conf/openstack.creds
+
+VIM
+---
+
+This section covers the test cases related to the VIM (healthcheck, vping_ssh,
+vping_userdata, tempest_smoke_serial, tempest_full_parallel, rally_sanity,
+rally_full).
+
+vPing common
+^^^^^^^^^^^^
+For both vPing test cases (**vPing_ssh**, and **vPing_userdata**), the first steps are
+similar:
+
+ * Create Glance image
+ * Create Network
+ * Create Security Group
+ * Create Instances
+
+After these actions, the test cases differ and will be explained in their
+respective section.
+
+These test cases can be run inside the container, using new Functest CLI as follows::
+
+ $ functest testcase run vping_ssh
+ $ functest testcase run vping_userdata
+
+The Functest CLI is designed to route a call to the corresponding internal
+python scripts, located in paths:
+*$REPOS_DIR/functest/functest/opnfv_tests/vPing/CI/libraries/vPing_ssh.py* and
+*$REPOS_DIR/functest/functest/opnfv_tests/vPing/CI/libraries/vPing_userdata.py*
+
+Notes:
+
+ #. There is one difference, between the Functest CLI based test case
+ execution compared to the earlier used Bash shell script, which is
+ relevant to point out in troubleshooting scenarios:
+
+ The Functest CLI does **not yet** support the option to suppress
+ clean-up of the generated OpenStack resources, following the execution
+ of a test case.
+
+ Explanation: After finishing the test execution, the corresponding
+ script will remove, by default, all created resources in OpenStack
+ (image, instances, network and security group). When troubleshooting,
+ it is advisable sometimes to keep those resources in case the test
+ fails and a manual testing is needed.
+
+ It is actually still possible to invoke test execution, with suppression
+ of OpenStack resource cleanup, however this requires invocation of a
+ **specific Python script:** '/home/opnfv/repos/functest/ci/run_test.py'.
+ The `OPNFV Functest Developer Guide`_ provides guidance on the use of that
+ Python script in such troubleshooting cases.
+
+Some of the common errors that can appear in this test case are::
+
+ vPing_ssh- ERROR - There has been a problem when creating the neutron network....
+
+This means that there has been some problems with Neutron, even before creating the
+instances. Try to create manually a Neutron network and a Subnet to see if that works.
+The debug messages will also help to see when it failed (subnet and router creation).
+Example of Neutron commands (using 10.6.0.0/24 range for example)::
+
+ neutron net-create net-test
+ neutron subnet-create --name subnet-test --allocation-pool start=10.6.0.2,end=10.6.0.100 \
+ --gateway 10.6.0.254 net-test 10.6.0.0/24
+ neutron router-create test_router
+ neutron router-interface-add <ROUTER_ID> test_subnet
+ neutron router-gateway-set <ROUTER_ID> <EXT_NET_NAME>
+
+Another related error can occur while creating the Security Groups for the instances::
+
+ vPing_ssh- ERROR - Failed to create the security group...
+
+In this case, proceed to create it manually. These are some hints::
+
+ neutron security-group-create sg-test
+ neutron security-group-rule-create sg-test --direction ingress --protocol icmp \
+ --remote-ip-prefix 0.0.0.0/0
+ neutron security-group-rule-create sg-test --direction ingress --ethertype IPv4 \
+ --protocol tcp --port-range-min 80 --port-range-max 80 --remote-ip-prefix 0.0.0.0/0
+ neutron security-group-rule-create sg-test --direction egress --ethertype IPv4 \
+ --protocol tcp --port-range-min 80 --port-range-max 80 --remote-ip-prefix 0.0.0.0/0
+
+The next step is to create the instances. The image used is located in
+*/home/opnfv/functest/data/cirros-0.3.5-x86_64-disk.img* and a Glance image is created
+with the name **functest-vping**. If booting the instances fails (i.e. the status
+is not **ACTIVE**), you can check why it failed by doing::
+
+ nova list
+ nova show <INSTANCE_ID>
+
+It might show some messages about the booting failure. To try that manually::
+
+ nova boot --flavor m1.small --image functest-vping --nic net-id=<NET_ID> nova-test
+
+This will spawn a VM using the network created previously manually.
+In all the OPNFV tested scenarios from CI, it never has been a problem with the
+previous actions. Further possible problems are explained in the following sections.
+
+
+vPing_SSH
+^^^^^^^^^
+This test case creates a floating IP on the external network and assigns it to
+the second instance **opnfv-vping-2**. The purpose of this is to establish
+a SSH connection to that instance and SCP a script that will ping the first
+instance. This script is located in the repository under
+*$REPOS_DIR/functest/functest/opnfv_tests/OpenStack/vPing/ping.sh* and takes an IP as
+a parameter. When the SCP is completed, the test will do an SSH call to that script
+inside the second instance. Some problems can happen here::
+
+ vPing_ssh- ERROR - Cannot establish connection to IP xxx.xxx.xxx.xxx. Aborting
+
+If this is displayed, stop the test or wait for it to finish, if you have used
+the special method of test invocation with specific supression of OpenStack
+resource clean-up, as explained earler. It means that the Container can not
+reach the Public/External IP assigned to the instance **opnfv-vping-2**. There
+are many possible reasons, and they really depend on the chosen scenario. For
+most of the ODL-L3 and ONOS scenarios this has been noticed and it is a known
+limitation.
+
+First, make sure that the instance **opnfv-vping-2** succeeded to get an IP
+from the DHCP agent. It can be checked by doing::
+
+ nova console-log opnfv-vping-2
+
+If the message *Sending discover* and *No lease, failing* is shown, it probably
+means that the Neutron dhcp-agent failed to assign an IP or even that it was not
+responding. At this point it does not make sense to try to ping the floating IP.
+
+If the instance got an IP properly, try to ping manually the VM from the container::
+
+ nova list
+ <grab the public IP>
+ ping <public IP>
+
+If the ping does not return anything, try to ping from the Host where the Docker
+container is running. If that solves the problem, check the iptable rules because
+there might be some rules rejecting ICMP or TCP traffic coming/going from/to the
+container.
+
+At this point, if the ping does not work either, try to reproduce the test
+manually with the steps described above in the vPing common section with the
+addition::
+
+ neutron floatingip-create <EXT_NET_NAME>
+ nova floating-ip-associate nova-test <FLOATING_IP>
+
+
+Further troubleshooting is out of scope of this document, as it might be due to
+problems with the SDN controller. Contact the installer team members or send an
+email to the corresponding OPNFV mailing list for more information.
+
+
+
+vPing_userdata
+^^^^^^^^^^^^^^
+This test case does not create any floating IP neither establishes an SSH
+connection. Instead, it uses nova-metadata service when creating an instance
+to pass the same script as before (ping.sh) but as 1-line text. This script
+will be executed automatically when the second instance **opnfv-vping-2** is booted.
+
+The only known problem here for this test to fail is mainly the lack of support
+of cloud-init (nova-metadata service). Check the console of the instance::
+
+ nova console-log opnfv-vping-2
+
+If this text or similar is shown::
+
+ checking http://169.254.169.254/2009-04-04/instance-id
+ failed 1/20: up 1.13. request failed
+ failed 2/20: up 13.18. request failed
+ failed 3/20: up 25.20. request failed
+ failed 4/20: up 37.23. request failed
+ failed 5/20: up 49.25. request failed
+ failed 6/20: up 61.27. request failed
+ failed 7/20: up 73.29. request failed
+ failed 8/20: up 85.32. request failed
+ failed 9/20: up 97.34. request failed
+ failed 10/20: up 109.36. request failed
+ failed 11/20: up 121.38. request failed
+ failed 12/20: up 133.40. request failed
+ failed 13/20: up 145.43. request failed
+ failed 14/20: up 157.45. request failed
+ failed 15/20: up 169.48. request failed
+ failed 16/20: up 181.50. request failed
+ failed 17/20: up 193.52. request failed
+ failed 18/20: up 205.54. request failed
+ failed 19/20: up 217.56. request failed
+ failed 20/20: up 229.58. request failed
+ failed to read iid from metadata. tried 20
+
+it means that the instance failed to read from the metadata service. Contact
+the Functest or installer teams for more information.
+
+NOTE: Cloud-init in not supported on scenarios dealing with ONOS and the tests
+have been excluded from CI in those scenarios.
+
+
+Tempest
+^^^^^^^
+
+In the upstream OpenStack CI all the Tempest test cases are supposed to pass.
+If some test cases fail in an OPNFV deployment, the reason is very probably one
+of the following
+
++-----------------------------+-----------------------------------------------------+
+| Error | Details |
++=============================+=====================================================+
+| Resources required for test | Such resources could be e.g. an external network |
+| case execution are missing | and access to the management subnet (adminURL) from |
+| | the Functest docker container. |
++-----------------------------+-----------------------------------------------------+
+| OpenStack components or | Check running services in the controller and compute|
+| services are missing or not | nodes (e.g. with "systemctl" or "service" commands).|
+| configured properly | Configuration parameters can be verified from the |
+| | related .conf files located under '/etc/<component>'|
+| | directories. |
++-----------------------------+-----------------------------------------------------+
+| Some resources required for | The tempest.conf file, automatically generated by |
+| execution test cases are | Rally in Functest, does not contain all the needed |
+| missing | parameters or some parameters are not set properly. |
+| | The tempest.conf file is located in directory |
+| | '/home/opnfv/.rally/tempest/for-deployment-<UUID>' |
+| | in the Functest Docker container. Use the "rally |
+| | deployment list" command in order to check the UUID |
+| | the UUID of the current deployment. |
++-----------------------------+-----------------------------------------------------+
+
+
+When some Tempest test case fails, captured traceback and possibly also the
+related REST API requests/responses are output to the console. More detailed debug
+information can be found from tempest.log file stored into related Rally deployment
+folder.
+
+
+Rally
+^^^^^
+
+The same error causes which were mentioned above for Tempest test cases, may also
+lead to errors in Rally as well.
+
+It is possible to run only one Rally scenario, instead of the whole suite.
+To do that, call the alternative python script as follows::
+
+ python $REPOS_DIR/functest/functest/opnfv_tests/OpenStack/rally/run_rally-cert.py -h
+ usage: run_rally-cert.py [-h] [-d] [-r] [-s] [-v] [-n] test_name
+
+ positional arguments:
+ test_name Module name to be tested. Possible values are : [
+ authenticate | glance | cinder | heat | keystone | neutron |
+ nova | quotas | requests | vm | all ] The 'all' value
+ performs all possible test scenarios
+
+ optional arguments:
+ -h, --help show this help message and exit
+ -d, --debug Debug mode
+ -r, --report Create json result file
+ -s, --smoke Smoke test mode
+ -v, --verbose Print verbose info about the progress
+ -n, --noclean Don't clean the created resources for this test.
+
+For example, to run the Glance scenario with debug information::
+
+ python $REPOS_DIR/functest/functest/opnfv_tests/OpenStack/rally/run_rally-cert.py -d glance
+
+Possible scenarios are:
+ * authenticate
+ * glance
+ * cinder
+ * heat
+ * keystone
+ * neutron
+ * nova
+ * quotas
+ * requests
+ * vm
+
+To know more about what those scenarios are doing, they are defined in directory:
+*$REPOS_DIR/functest/functest/opnfv_tests/OpenStack/rally/scenario*
+For more info about Rally scenario definition please refer to the Rally official
+documentation. `[3]`_
+
+If the flag *all* is specified, it will run all the scenarios one by one. Please
+note that this might take some time (~1,5hr), taking around 1 hour alone to
+complete the Nova scenario.
+
+To check any possible problems with Rally, the logs are stored under
+*/home/opnfv/functest/results/rally/* in the Functest Docker container.
+
+
+Controllers
+-----------
+
+Opendaylight
+^^^^^^^^^^^^
+
+If the Basic Restconf test suite fails, check that the ODL controller is
+reachable and its Restconf module has been installed.
+
+If the Neutron Reachability test fails, verify that the modules
+implementing Neutron requirements have been properly installed.
+
+If any of the other test cases fails, check that Neutron and ODL have
+been correctly configured to work together. Check Neutron configuration
+files, accounts, IP addresses etc.).
+
+
+ONOS
+^^^^
+
+Please refer to the ONOS documentation. `ONOSFW User Guide`_ .
+
+
+Features
+--------
+
+Please refer to the dedicated feature user guides for details.
+
+
+security_scan
+^^^^^^^^^^^^^
+
+See OpenSCAP web site: https://www.open-scap.org/
+
+
+
+NFV
+---
+
+cloudify_ims
+^^^^^^^^^^^^
+vIMS deployment may fail for several reasons, the most frequent ones are
+described in the following table:
+
++-----------------------------------+------------------------------------+
+| Error | Comments |
++===================================+====================================+
+| Keystone admin API not reachable | Impossible to create vIMS user and |
+| | tenant |
++-----------------------------------+------------------------------------+
+| Impossible to retrieve admin role | Impossible to create vIMS user and |
+| id | tenant |
++-----------------------------------+------------------------------------+
+| Error when uploading image from | impossible to deploy VNF |
+| OpenStack to glance | |
++-----------------------------------+------------------------------------+
+| Cinder quota cannot be updated | Default quotas not sufficient, they|
+| | are adapted in the script |
++-----------------------------------+------------------------------------+
+| Impossible to create a volume | VNF cannot be deployed |
++-----------------------------------+------------------------------------+
+| SSH connection issue between the | if vPing test fails, vIMS test will|
+| Test Docker container and the VM | fail... |
++-----------------------------------+------------------------------------+
+| No Internet access from the VM | the VMs of the VNF must have an |
+| | external access to Internet |
++-----------------------------------+------------------------------------+
+| No access to OpenStack API from | Orchestrator can be installed but |
+| the VM | the vIMS VNF installation fails |
++-----------------------------------+------------------------------------+
+
+
+parser
+^^^^^^
+
+For now log info is the only way to do trouble shooting
+
+
+.. _`OPNFV Functest Developer Guide`: http://artifacts.opnfv.org/functest/docs/devguide/#