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-<?xml version="1.0" encoding="ISO-8859-1"?>
-<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
-<html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="en"><head><!--
- XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
- This file is generated from xml source: DO NOT EDIT
- XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
- -->
-<title>Support - Frequently Asked Questions - Apache HTTP Server</title>
-<link href="../style/css/manual.css" rel="stylesheet" media="all" type="text/css" title="Main stylesheet" />
-<link href="../style/css/manual-loose-100pc.css" rel="alternate stylesheet" media="all" type="text/css" title="No Sidebar - Default font size" />
-<link href="../style/css/manual-print.css" rel="stylesheet" media="print" type="text/css" />
-<link href="../images/favicon.ico" rel="shortcut icon" /></head>
-<body id="manual-page" class="no-sidebar"><div id="page-header">
-<p class="menu"><a href="../mod/">Modules</a> | <a href="../mod/directives.html">Directives</a> | <a href="../faq/">FAQ</a> | <a href="../glossary.html">Glossary</a> | <a href="../sitemap.html">Sitemap</a></p>
-<p class="apache">Apache HTTP Server Version 2.0</p>
-<img alt="" src="../images/feather.gif" /></div>
-<div class="up"><a href="./"><img title="&lt;-" alt="&lt;-" src="../images/left.gif" /></a></div>
-<div id="path">
-<a href="http://www.apache.org/">Apache</a> &gt; <a href="http://httpd.apache.org/">HTTP Server</a> &gt; <a href="http://httpd.apache.org/docs/">Documentation</a> &gt; <a href="../">Version 2.0</a> &gt; <a href="./">FAQ</a></div><div id="page-content"><div id="preamble"><h1>Support - Frequently Asked Questions</h1>
-<div class="toplang">
-<p><span>Available Languages: </span><a href="../en/faq/support.html" title="English">&nbsp;en&nbsp;</a> |
-<a href="../ko/faq/support.html" hreflang="ko" rel="alternate" title="Korean">&nbsp;ko&nbsp;</a> |
-<a href="../tr/faq/support.html" hreflang="tr" rel="alternate" title="Türkçe">&nbsp;tr&nbsp;</a></p>
-</div>
-</div>
-<div class="top"><a href="#page-header"><img alt="top" src="../images/up.gif" /></a></div>
-<div class="section">
-<h2><a name="support" id="support">Support</a></h2>
- <ul>
- <li><a href="#support.what2do">"Why can't I ...? Why won't ... work?" What
- to do in case of problems</a></li>
-
- <li><a href="#support.support">Whom do I contact for support?</a></li>
- </ul>
-
- <h3><a name="support.what2do" id="support.what2do">"Why can't I ...? Why won't ... work?" What to do in case of
- problems</a></h3>
-
-
- <p>If you are having trouble with your Apache server software, you should
- take the following steps:</p>
-
- <dl>
- <dt>Check the errorlog!</dt>
- <dd>Apache tries to be helpful when it encounters a problem. In many
- cases, it will provide some details by writing one or messages to the
- server error log. Sometimes this is enough for you to diagnose &amp; fix
- the problem yourself (such as file permissions or the like). The default
- location of the error log is
- <code>/usr/local/apache2/logs/error_log</code>, but see the <code class="directive"><a href="../mod/core.html#errorlog">ErrorLog</a></code> directive in your config files for the
- location on your server.</dd>
-
- <dt>Check the <a href="http://httpd.apache.org/docs/2.0/faq/">FAQ</a>!</dt>
- <dd>The latest version of the Apache Frequently-Asked Questions list can
- always be found at the main Apache web site.</dd>
-
- <dt>Check the Apache bug database</dt>
- <dd>Most problems that get reported to The Apache Group are recorded in
- the <a href="http://httpd.apache.org/bug_report.html">bug database</a>.
- <strong>Please</strong> check the existing reports, open
- <strong>and</strong> closed, before adding one. If you find that your
- issue has already been reported, please <em>don't</em> add a "me, too"
- report. If the original report isn't closed yet, we suggest that you
- check it periodically. You might also consider contacting the original
- submitter, because there may be an email exchange going on about the
- issue that isn't getting recorded in the database.</dd>
-
- <dt><a id="support.what2do.user-support" name="support.what2do.user-support">Ask in a user support forum</a></dt>
- <dd><p>Apache has an active community of users who are willing to share
- their knowledge. Participating in this community is usually the best and
- fastest way to get answers to your questions and problems.</p>
-
- <p><a href="http://httpd.apache.org/userslist.html">Users
- mailing list</a></p>
-
- <p><a href="irc://irc.freenode.net/#httpd">#httpd</a> on
- <a href="http://freenode.net">Freenode IRC</a> is available for
- user support issues.</p>
-
- <p>USENET newsgroups:</p>
-
- <ul>
- <li>comp.infosystems.www.servers.unix
- [<a href="news:comp.infosystems.www.servers.unix">news</a>]
- [<a href="http://groups.google.com/groups?group=comp.infosystems.www.servers.unix">google</a>]
- </li>
-
- <li>comp.infosystems.www.servers.ms-windows
- [<a href="news:comp.infosystems.www.servers.ms-windows">news</a>]
- [<a href="http://groups.google.com/groups?group=comp.infosystems.www.servers.ms-windows">google</a>]
- </li>
-
- <li>comp.infosystems.www.authoring.cgi
- [<a href="news:comp.infosystems.www.authoring.cgi">news</a>]
- [<a href="http://groups.google.com/groups?group=comp.infosystems.www.authoring.cgi">google</a>]
- </li>
- </ul></dd>
-
- <dt>If all else fails, report the problem in the bug database</dt>
- <dd><p>If you've gone through those steps above that are appropriate and
- have obtained no relief, then please <em>do</em> let the httpd developers
- know about the problem by <a href="http://httpd.apache.org/bug_report.html">logging a bug
- report</a>.</p>
-
- <p>If your problem involves the server crashing and generating a core
- dump, please include a backtrace (if possible). As an example,</p>
-
- <div class="example"><p><code>
- # cd <var>ServerRoot</var><br />
- # dbx <var>httpd</var> <var>core</var><br />
- (dbx) where
- </code></p></div>
-
- <p>(Substitute the appropriate locations for your <var>ServerRoot</var>
- and your <var>httpd</var> and <var>core</var> files. You may have to use
- <code>gdb</code> instead of <code>dbx</code>.)</p>
- </dd>
- </dl>
-
-
- <h3><a name="support.support" id="support.support">Whom do I contact for support?</a></h3>
- <p>With several million users and fewer than forty volunteer developers,
- we cannot provide personal support for Apache. For free support, we
- suggest participating in a <a href="#support.what2do.user-support">user forum</a>.</p>
-
- <p>Professional, commercial support for Apache is available from
- <a href="http://www.apache.org/info/support.cgi">a number of
- companies</a>.</p>
-
-</div></div>
-<div class="bottomlang">
-<p><span>Available Languages: </span><a href="../en/faq/support.html" title="English">&nbsp;en&nbsp;</a> |
-<a href="../ko/faq/support.html" hreflang="ko" rel="alternate" title="Korean">&nbsp;ko&nbsp;</a> |
-<a href="../tr/faq/support.html" hreflang="tr" rel="alternate" title="Türkçe">&nbsp;tr&nbsp;</a></p>
-</div><div id="footer">
-<p class="apache">Copyright 2009 The Apache Software Foundation.<br />Licensed under the <a href="http://www.apache.org/licenses/LICENSE-2.0">Apache License, Version 2.0</a>.</p>
-<p class="menu"><a href="../mod/">Modules</a> | <a href="../mod/directives.html">Directives</a> | <a href="../faq/">FAQ</a> | <a href="../glossary.html">Glossary</a> | <a href="../sitemap.html">Sitemap</a></p></div>
-</body></html> \ No newline at end of file